Effective for the Cage Club Rewards pilot. Public launch terms and a full privacy policy require organizational and legal approval before general availability.
Cage Club Rewards is an internal pilot operated for evaluation at participating training facilities. Program rules, reward values and earn rates may change at any time during the pilot. These terms describe how the program works today; final public launch terms and a full privacy policy require organizational and legal approval before the program is offered to the general public.
We collect your name, email address, phone number, birthday (optional) and your purchase and redemption activity at participating facilities, solely to operate the rewards program. We do not sell personal information and we do not share it with advertisers. Access to member records is limited to authorized facility staff and managers, and privileged actions are recorded in an internal audit log. To request a copy of your data or deletion of your member record, ask a facility manager.
Points are issued by facility staff at the time of a qualifying purchase, based on the current earn rate plus any service bonus or active promotion. Points have no cash value, cannot be purchased, and are not property. Suspected fraudulent or duplicate activity may be reversed by a manager, with a reason recorded in the audit log.
Points expire 365 days (about 12 months) after they are earned unless a manager changes the program setting. Redemptions always consume your oldest-expiring points first. You will receive in-app notifications approximately 30 days and 7 days before a batch of points expires. Expired points cannot be reinstated.
Rewards have no cash value, are non-transferable, and may be modified, limited or discontinued at any time. Rewards are redeemed in person and confirmed by facility staff; members cannot redeem points on their own. Some rewards carry inventory limits or are available only at specific locations. If a reward is out of stock or disabled it cannot be redeemed.
Bonus-point promotions apply to the base points earned during the promotion window and may be limited by day of week, service type or location. Service bonuses are applied after any promotional multiplier. Promotions cannot be applied retroactively to past transactions except by manager adjustment.
By joining you consent to receive account and program notifications in the app and transactional email related to your account, such as email verification. Marketing push notifications and SMS messaging are not enabled in this pilot.
Your Member Pass identifies your account for staff lookup only; it is not a login credential and contains no private information. Keep your sign-in password confidential. A member record may only be linked to an account with a verified matching email address; if more than one record matches, a manager must resolve it in person.
“Cage Club Rewards” is a temporary working name used for this pilot only. This application is not affiliated with, endorsed by, sponsored by, or licensed from any third-party training franchise or brand, and uses no third-party trademarks or logos.