Delete your account

Cage Club Rewards · account and data deletion

Start deletion inside the app

  1. Sign in to Cage Club Rewards with your member email and password.
  2. Open the Account tab.
  3. Scroll to the Danger zone section and choose Delete account.
  4. Confirm the destructive warning. Your deletion request is recorded immediately.

You do not need to email or call support. Only the signed-in account holder can request deletion of their own account.

Sign in to delete my account

What is permanently deleted

  • Your name, email address, phone number and birthday
  • Your sign-in linkage and any program roles
  • Your preferred location and profile preferences
  • Your active rewards program membership (the account is closed, not paused)

What is retained, and why

  • Purchase and points ledger entries, kept in anonymized form only for audit, tax and legal purposes — they can no longer be traced back to you
  • Security and audit log records required to protect the program from fraud

How long it takes

Requests are processed within 30 days. Your account is closed and unusable as soon as the request is recorded; personal details are erased when the request completes. You can see the status of your request on the Account tab while it is pending.

Deleted a player or household member?

Player records for minors are controlled by the parent or guardian who owns the household account. Deleting the household account removes every linked player record.

Full details are in the Privacy Policy. Questions? Visit Support.